How to place an order:
We will be happy to order you any style number, including those not
featured on our site, from any of the designers we carry. To order
please call us at 1-631-474-2647 with your credit card info or fax
us at 631-474-7340. Please include your name, billing address,
shipping address, credit card number and exp. date as well as your
signature on the fax. You credit card will only be billed if the dress
is available in the size and color you request. If for some reason
we cannot fulfill your order we will contact you immediately.
What payment options do you
accept?
We accept USA and International Visa, MasterCard or Discover in our
online store. If you would like to make other payment arrangements
please contact us for instructions on sending a money order. Prices
are quoted in U.S. dollars. currency converter New York sales tax
will be added, where applicable, only on goods shipping within New
York State. The customer is responsible for any additional custom
duty and/or value added tax (VAT) when items are received outside
of the United States.
What is the return policy?
Your satisfaction is very important to us. If you are not fully satisfied
with your purchase we will gladly refund, replace or exchange it.
Your requests for return must be received by us, via email or phone,
within 3 days of your receiving your order. Under no circumstances
will returns or exchanges be given after this 3 day period. Items
not presently in stock are considered a special order and a final
sale.
Returned items must be in their original condition and packaging.
Items must be unused and unaltered, with all hang tags and labels
in their original positions. All returned goods must be shipped back
to us in an appropriate size box with appropriate packaging materials.
Shipping charges or rush charges will not be refunded. Return shipping
costs are the customer's responsibility. We recommend that merchandise
be returned via UPS, Fed Ex or USPS with proof of delivery. We must
receive all returned merchandise within 7 days of you receiving the
goods, or the merchandise will not be accepted and no refunds will
be issued. We will issue a full credit to your credit card upon receipt
of goods. If you have paid by money order, we will issue you a refund
check. Thank you.
Shipping Information***
We ship your order via United Parcel Service (UPS),
one of the largest and most reliable shippers in the world.
|
Ground: 2-5 business days
|
| Amount of Purchase |
|
| up to $100 |
$8.50 |
| $100.01 - $250 |
$14 |
| $250.01 - $500 |
$16 |
| $500.01 - $1000 |
$20 |
| $1000.01 - $2500 |
$30 |
| Over $2500 Shipping Charge |
Free Delivery |
| Express Delivery |
| Arrival time* |
Shipping Charge |
| Second Day |
Add $20 |
| Next Day p.m. |
Add $25 |
| The following are shipped via USPS: |
Hawaii/Alaska/Puerto Rico*
Only Second Day delivery is available to Hawaii, Alaska, and Puerto
Rico. To calculate shipping charges to these areas, look up purchase
amount in ground shipping table and add $15 to shipping charge
listed. |
Canada & Mexico via Airmail only $35.00
shipping times vary, but usually are between 7-10 days. |
International via Airmail only $45.00
shipping times vary, but usually are between 7-10 days. |
At this time, we do not ship to the following addresses
or locations:
Post Office boxes
APO/FPO addresses |
***Oversized boxes will carry a surcharge of $10.00--i.e. large ballgowns.
*Shipping times above are once the order has left our store.
Magic Moments
148 East Main Street
Port Jefferson, NY 11777